Service Desk

{"xsrfToken":"0d45b506-1e59-4d72-aaa8-e80e2b814f3c_fc299b3dcec5dd526645fd97e81f105570792a9b_lout","branding":{"id":"1","key":"hd","name":"Help Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#6fa6c9","headerLinkHoverBGColor":"#6fa6c9","headerBadgeColor":"#6fa6c9"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e4a8d578-41c9-455a-bdd5-3f00ddb82763/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OWUzMTkwNi02YmE3LTQ4NjMtOTkwNS1iZWYxMTc5MTkzNmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU0YThkNTc4LTQxYzktNDU1YS1iZGQ1LTNmMDBkZGI4Mjc2MyI6WyJyZWFkIl19LCJleHAiOjE1Njg5NDI0MzIsIm5iZiI6MTU2ODk0MTc3Mn0.PWVGxIvVel-Ee3_87LzCfQxYwUc3xHIEaFhd3XTcWhk&client=49e31906-6ba7-4863-9905-bef11791936d&mode=fit","logoId":"e4a8d578-41c9-455a-bdd5-3f00ddb82763","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":null,"announcementMessage":null,"localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/028a81d3-0e5a-44ae-afa9-df71a78951c3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OWUzMTkwNi02YmE3LTQ4NjMtOTkwNS1iZWYxMTc5MTkzNmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjAyOGE4MWQzLTBlNWEtNDRhZS1hZmE5LWRmNzFhNzg5NTFjMyI6WyJyZWFkIl19LCJleHAiOjE1Njg5NDI0MzIsIm5iZiI6MTU2ODk0MTc3Mn0.eWXyQo1hTRhBb4ynX6haNNSV7l4MOV-TyNxcCEQB_i0&client=49e31906-6ba7-4863-9905-bef11791936d&height=300&mode=fit","bannerMediaApiFileId":"028a81d3-0e5a-44ae-afa9-df71a78951c3","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"hd","projectId":10000,"serviceDeskId":1,"name":"Help Desk","description":"IT support for all faculty, staff, and students.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HD","userLanguageHeader":"Click here to expand instructions for submitting requests","userLanguageMessageWiki":"Please sign-in by clicking the *Log in* button in the upper right corner. \n<ul class=\"alternate\" type=\"square\"> \n <li>Log-in using your *username@wwu.edu* (not your First.Last@wwu.edu).</li> \n <li>Employees can use their universal password</li> \n <li>Students will receive an email with a link to create a password.</li> \n</ul> \nIf you would like to submit without signing in, enter your *username@wwu.edu* on the line that says \"Email confirmation to\"","defaultLanguageHeader":"Click here to expand instructions for submitting requests","defaultLanguageMessage":"Please sign-in by clicking the **Log in** button in the upper right corner. \n- Log-in using your **username@wwu.edu** (not your First.Last@wwu.edu). \n- Employees can use their universal password\n- Students will receive an email with a link to create a password. \n\nIf you would like to submit without signing in, enter your **username@wwu.edu** on the line that says _\"Email confirmation to\"_","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"kbPage":{"id":291012609,"title":"Set Your New Universal Account Password","url":"https://wwuhelp.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/291012609","space":{"key":"HD","name":"Help Desk"},"serviceDeskIds":[1,6],"appLinkId":"b90f51ec-4c84-329f-b77b-2c476a543f4a","projects":[{"projectId":10000,"serviceDeskId":1,"portalId":1},{"projectId":10006,"serviceDeskId":6,"portalId":6}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=wwuhelp","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"0d45b506-1e59-4d72-aaa8-e80e2b814f3c_fc299b3dcec5dd526645fd97e81f105570792a9b_lout","baseUrl":"https://wwuhelp.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"49e31906-6ba7-4863-9905-bef11791936d","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}