Help Center
  1. Help Center
  2. Student & Faculty Systems

Student & Faculty Systems

Welcome! You can raise a request for the Student & Faculty Systems team using the options provided.

  • General Inquiry

    Get assistance for general problems and questions. If your questions relates to a new change, request, or user account access, please use one of the other appropriate tickets to submit that request.

  • Change Request

    Submit a request to modify an existing process, or a new request. Examples include a request for a new report, existing form updates, queries, portals, automation, imports, or integration.

  • Slate User Access Request

    Complete this request for a new user or to update an existing user access in Slate.

Powered by Jira Service Management
{"xsrfToken":"b60d0e17ab33ab7713590f98894358eb8edc0b70_lout","branding":{"id":"19","key":"sfa","name":"Student & Faculty Systems","portalBaseUrl":"/servicedesk/customer/portal/19"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e4a8d578-41c9-455a-bdd5-3f00ddb82763/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OWUzMTkwNi02YmE3LTQ4NjMtOTkwNS1iZWYxMTc5MTkzNmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU0YThkNTc4LTQxYzktNDU1YS1iZGQ1LTNmMDBkZGI4Mjc2MyI6WyJyZWFkIl19LCJleHAiOjE3NjMzNzY3NTcsIm5iZiI6MTc2MzM3NjE1N30.z0ia2hEkpgrQpxgPRr_MXOPw0LHpP1ibIZibQ-AXgS0&client=49e31906-6ba7-4863-9905-bef11791936d&mode=fit","logoId":"e4a8d578-41c9-455a-bdd5-3f00ddb82763","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/028a81d3-0e5a-44ae-afa9-df71a78951c3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OWUzMTkwNi02YmE3LTQ4NjMtOTkwNS1iZWYxMTc5MTkzNmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjAyOGE4MWQzLTBlNWEtNDRhZS1hZmE5LWRmNzFhNzg5NTFjMyI6WyJyZWFkIl19LCJleHAiOjE3NjMzNzY3NTcsIm5iZiI6MTc2MzM3NjE1N30.hve0fRSpw0_cs0REZA5h5u1DbBi7QY4yHMv81gTcn8U&client=49e31906-6ba7-4863-9905-bef11791936d&height=300&mode=fit","bannerMediaApiFileId":"028a81d3-0e5a-44ae-afa9-df71a78951c3","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"19","key":"sfa","projectId":10065,"serviceDeskId":19,"name":"Student & Faculty Systems","description":"<p>Welcome! You can raise a request for the Student &amp; Faculty Systems team using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/19","reqTypes":[{"id":"10311","name":"Change Request","descriptionHtml":"","callToAction":"Change Request","introHtml":"<p>Submit a request to modify an existing process, or a new request. Examples include a request for a new report, existing form updates, queries, portals, automation, imports, or integration.</p>","icon":10311,"iconUrl":"https://wwuhelp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10311","groups":[81],"key":""},{"id":"10442","name":"General Inquiry","descriptionHtml":"","callToAction":"General Inquiry","introHtml":"<p>Get assistance for general problems and questions. If your questions relates to a new change, request, or user account access, please use one of the other appropriate tickets to submit that request.</p>","icon":10320,"iconUrl":"https://wwuhelp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[81],"key":""},{"id":"10244","name":"Slate User Access Request","descriptionHtml":"","callToAction":"Slate User Access Request","introHtml":"<p>Complete this request for a new user or to update an existing user access in Slate.</p>","icon":10705,"iconUrl":"https://wwuhelp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10705","groups":[81],"key":""}],"reqGroups":[{"id":81,"name":"General"}],"orderMapping":{"81":[10442,10311,10244,10277,10409]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"b90f51ec-4c84-329f-b77b-2c476a543f4a","appLinkName":"","appLinkUrl":"","spaceKey":"SFA","spaceName":"Student and Faculty Apps","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SFS","serviceDeskId":19,"kbLinkDomainURLs":["https://wwuhelp.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":19,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SFS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OWUzMTkwNi02YmE3LTQ4NjMtOTkwNS1iZWYxMTc5MTkzNmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA2NSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjMzNzczNTcsIm5iZiI6MTc2MzM3NjE1NywiYW5vbklkIjoiYW5vbi11c2VyIn0.ORHx14K-fGmn88voxFYnbtm8mKxjI1omNN-Dh_ENT9A","targetCollection":"upload-project-10065","endpointUrl":"https://api.media.atlassian.com","clientId":"49e31906-6ba7-4863-9905-bef11791936d","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://wwuhelp.atlassian.net/wiki","kbLinkDomainURLs":["https://wwuhelp.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=wwuhelp","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b60d0e17ab33ab7713590f98894358eb8edc0b70_lout","baseUrl":"https://wwuhelp.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://wwuhelp.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"49e31906-6ba7-4863-9905-bef11791936d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"85238346fe40432aa6c427fc25e70f8e","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://wwuhelp.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}