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  1. Request standard VPN access using our VPN Request Form
  2. Once the Help Desk says you have permission do the following steps from off campus. Install VPN from off-campus using this link: https://securevpn.wwu.edu.
    • Click the AnyConnect tab on the left and you will see a link to download AnyConnect. If you already have the client installed, the link may simply say, "Connect." 
  3. When prompted, enter your Universal username and password.
  4. After installation, the client will automatically start and connect to WWU. Later, you can access the client by going to:
    • Windows: Start > Programs > Cisco
    • Mac: Applications > Cisco
    • When you click the Connect button, the client should connect automatically to the WWU VPN server. If the "Connect to" field is blank, enter the address of the VPN server: securevpn.wwu.edu

Screenshot of prompt to select Full Tunnel or Split TunnelImage RemovedFull Tunnel or Split Tunnel?

Screenshot of prompt to select Full Tunnel or Split TunnelImage Added

  • Generally you want to select Full Tunnel so all of your network traffic is encrypted by the VPN. 
  • Split Tunnel allows you to communicate with other devices on your local network, like networked printers. This option encrypts only the traffic between you and WWU systems.
    • If you are using software like Windows Remote Desktop to connect to your primary office computer from off-campus (or other remote computer like a laptop), you can use either split or full tunnel from this secondary computer. If you remote into your primary office computer and need to use VPN on that computer (required for ODBC connections to databases behind our firewall) you must select Split Tunnel on your primary computer. 

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