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Connecting from off-campus
Some Windows computers have the Remote Desktop Connection app already installed. If not, you can download the Microsoft Remote Desktop app from the Microsoft Store.
macOS users can install the Microsoft Remote Desktop 10 app from the Apple App Store.
There are also mobile app versions for iOS and Android that are available from the Apple App Store and Google Play Store.
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Remember to lock or disconnect from your computer when you aren’t using it. If you will not be using it for an extended period, please disconnect from Remote Desktop and VPN. Our VPN connections are limited. Video Conferencing and Remote Desktop do not mix well! If you are planning to join an online meeting using Teams, Zoom or Skype for Business: Disconnect from Remote Desktop first and connect to the meeting using your home computer without Remote Desktop. If you connect to a meeting over Remote Desktop, the camera will show your empty office chair, and you may not be able to hear the audio or be heard by your microphone. |
Troubleshooting Remote Desktop Connections
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