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Make sure your password is still working by signing into your Outlook mailbox on the Web at https://outlook.office365.com. Sign in using your username@wwu.edu. If your password works on the Web, but not on your device, you might need to delete your WWU account from your device’s mail/calendar accounts and add it again.
iOS: Open the Settings app and go to Passwords & Accounts
macOS: choose Mail > Preferences, click Accounts, then click Account Information.
Select your WWU mail/calendar account to open it. If you see the option to Re-enter your password, tap that and follow the prompts to enter your WWU universal password. If you have Multi-factor authentication enabled, you may be prompted to approve the sign in as well.
If re-entering your password does not resolve the issue: Then tap or click the Delete Account button
Tap or click the Add Account button and select Microsoft Exchange as the account type
Enter your username@wwu.edu and tap or click NEXT
If prompted, choose the Sign-In option and do not attempt to manually configure. You should be able to sign in normally using your username@wwu.edu and the same password you entered for outlook.office365.com.
It may take several minutes for your calendar items to synchronize.
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