Open a Shared Mailbox in Outlook

1. Open Outlook

2. From the menu, click File, then the +Add Account button

3. Type in the e-mail address of the shared mailbox and click Connect

4. Important: Do NOT enter a password, instead click Sign in with another account

5. Delete the prefilled e-mail address and enter your WWU e-mail address and click Next

6. Enter your WWU e-mail password and click Sign in

7. Click Done, then restart Outlook to see the shared mailbox

Open a Shared Mailbox in Outlook Web

1. Login to WWU Office 365 mail

2. Click your account icon in the upper-right corner and select Open another mailbox

3. Enter the e-mail address of the shared mailbox in the search, select the mailbox, and click the Open button