Overview

Article Owner

Purpose

This page offers detailed guidance on the features and operation of ArcGIS Pro 3.2. It acts as a repository for all relevant resources, including project plans, meeting notes, technical documentation, and best practices, ensuring that team members have easy access to the information needed for effective software management and support.

Audience

The intended audience includes IT support staff and technical personnel responsible for understanding, maintaining, and troubleshooting ArcGIS Pro. The information aims to support smooth operation, effective troubleshooting, and ongoing support within the College of Environment.

Information

Software overview:

  • Software Name: ArcGIS Pro

  • Version: 3.2

  • Release Date: April 24, 2001

  • Description: ArcGIS Pro is a professional desktop GIS application from Esri. It allows users to explore, visualize, and analyze data; create 2D maps and 3D scenes; and share their work on ArcGIS Online or ArcGIS Enterprise.

Software administrator:

  • Name: Natalie Furness

  • Role: Research Associate for GIS and College of the Environment

  • Email: furnesn@wwu.edu

  • Website: Introduction to ArcGIS Pro—ArcGIS Pro | Documentation

Vendor Information

  • Vendor Contact: ESRI

Website:

Introduction to ArcGIS Pro—ArcGIS Pro | Documentation

Administration information:

Vendor contact: ESRI

Licensing:

Licensing is provided by the University. Users log in with their Western account. Facility staff should contact Nancy Larson (larsonn@wwu.edu) to set up an account. For general information, refer to ArcGIS Pro licensing—ArcGIS Pro | Documentation.

Software management

ESRI Software, Data, and Related Materials, are licensed only for noncommercial, academic purposes by faculty and students. “Commercial Use” is defined as use of the Software, Data, or Related Materials for profit, income, or revenue generating purposes that compete with private industry including, but not limited to, consulting by faculty and staff and bidding on requests for proposals.

Installation:

  1. Open the Start menu and search for Software Center.

  2. Launch Software Center.

  3. Search for the ArcGIS application.

  4. Click on the application, then click Install.

Current version:

ArcGIS Pro 3.2

Supported operating systems:

  • Window 10 or higher

  • Does not support Mac devices

License Management (Deprovisioning):

ESRI Software, Data, and Related Materials are licensed only for noncommercial, academic purposes by faculty and students. “Commercial Use” is defined as use for profit, income, or revenue-generating purposes that compete with private industry, including, but not limited to, consulting by faculty and staff and bidding on requests for proposals.
This software is used and funded by ATUS, College of the Environment, and the Geology Department.

Common Questions

Question 1: How do I install ArcGIS Pro on my computer?
Answer: To install ArcGIS Pro, open the Software Center through the Start menu, search for ArcGIS Pro, and click install. Make sure your computer meets the minimum system requirements and that you have an active license.

Question 2: What should I do if ArcGIS Pro is not responding or crashes frequently?
Answer: If ArcGIS Pro is not responding or crashes frequently, try the following steps:

  1. Ensure your computer meets the system requirements for ArcGIS Pro.

  2. Check for and install any available updates for ArcGIS Pro.

  3. Restart your computer.

  4. If the issue persists, contact the CENV IT support team at cenvadminitsupport@wwu.edu for further assistance.

Question 3: How can I get help with using specific features in ArcGIS Pro?
Answer: For help with specific features in ArcGIS Pro, you can refer to the official ArcGIS Pro help—ArcGIS Pro | Documentation.

Question 4: Can I use ArcGIS Pro for commercial purposes?
Answer: No, ArcGIS Pro is licensed only for noncommercial, academic purposes by faculty and students. "Commercial Use" is defined as the use of the software, data, or related materials for profit, income, or revenue-generating purposes that compete with private industry, including but not limited to consulting by faculty and staff and bidding on requests for proposals.

Additional Information

Tutorials and Resources