New Student Printing Procedure

Owned by Sean Stockburger (Unlicensed)
Dec 16, 2018

ATUS has been working hard to improve the campus student printing experience. A web client has been added to all the ATUS lab machines, so printing can be released from the workstation - you no longer have to go to a print release station to print your documents. We've also added popup notifications for the following:

  • Your print jobs exceed 75 pages or 250MB in size - you'll be notified to make adjustments and the job will be automatically deleted.
  • You do not have sufficient funds to print your job - you can add funds to your print quota online or at a Print Quota station. Insufficient fund jobs will be deleted after 4 hours.

New Printing Instructions

  1. To release your print job(s) from your lab station, double-click on the desktop icon labeled"Print Your Documents".
    print document icon
  2. Enter your username and password.
    print login
  3. To print a job, click on the empty checkbox to the left of your file's name. To print all the jobs in the list, click the empty checkbox at the top.
    print release
  4. After selecting "Print", your document(s) will start printing. "Delete" will delete the selected document from the print queue. "Refresh" will show your documents sitting in queue.

Feedback Messaging:

  • If you do not have sufficient funds in your print queue or print balance, a popup message will display notifying you that the print job was not able to complete and was deleted.

    zero balance screenshot

    You can add funds using cash at a Print Deposit station in the STC or AW 3rd floor. There is also a “Print Quota Web Deposit” desktop shortcut ($1 service fee added by service card provider).
  • You will get an error message if your file exceeds 75 pages or 250MB.

     over page limit message 

    over 250mb page limit

Notes:

  • Popup messages may be hidden beneath open documents.
  • You will not be charged for deleted print jobs.
  • Insufficient fund jobs and jobs not released will be deleted after 4 hours.
  • You can still release jobs using the Print Release station located next to printers.

Contact the ATUS Help Desk 360.650.3333 or helpdesk@wwu.edu with questions.