Change Your Password or Unlock Your Account

Owned by Sean Stockburger (Unlicensed)
Last updated: Aug 01, 2019
2 min read

This service will be coming in August, 2019!

Your WWU Microsoft Office 365 account allows you to recover or change your universal password without contacting the ATUS Help Desk for assistance. 

Password Requirements

You must change your password every 183 days, and your password must meet the following requirements:

  • At least 8 characters in length
  • It must contain 3 out of these 4 character sets: Lower-case letters, upper-case letters, numbers, and special characters (need to test)
  • You cannot use a previously used password 

If your account is locked or you do not know your password

When you open Office 365 from myWestern, or when you access any of the Office 365 apps from a browser, you will see the following if you are not already signed in:

Office 365 Login Screenshot

Enter your username@wwu.edu and click NEXT

Enter Office 365 Password Screenshot

Enter your password to access Office 365. If your password has expired, you will be prompted to enter a new password.

If you do not remember your password, click the "forgot my password" link.

You will be guided through the following screens:

Enter your username@wwu.edu and the characters in the picture (or the words in the audio) and then click NEXT

Choose your verification method. If you do not have a current/usable verification method configured, you will need to contact the ATUS Help Desk at 360-650-3333 for assistance.


Follow the verification instructions to get back into your account, and then set a new password.