Change Your Password or Unlock Your Account
- Sean Stockburger (Unlicensed)
This service will be coming in August, 2019!
Your WWU Microsoft Office 365 account allows you to recover or change your universal password without contacting the ATUS Help Desk for assistance.
If your account is locked or you do not know your password
When you open Office 365 from myWestern, or when you access any of the Office 365 apps from a browser, you will see the following if you are not already signed in:
Enter your username@wwu.edu and click NEXT
Enter your password to access Office 365. If your password has expired, you will be prompted to enter a new password.
If you do not remember your password, click the "forgot my password" link.
You will be guided through the following screens:
Enter your username@wwu.edu and the characters in the picture (or the words in the audio) and then click NEXT
Choose your verification method. If you do not have a current/usable verification method configured, you will need to contact the ATUS Help Desk at 360-650-3333 for assistance.
Follow the verification instructions to get back into your account, and then set a new password.
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