Overview
Article Owner
Team: CENV IT
Manager: Scott Gallagher
Member: Carson Henrich, Dang Hang Quoc Nguyen
Location: Arntzen Hall 04
Email: cenvadminitsupport@wwu.edu
Purpose
This article is designed to offer users detailed guidance on the features and operation of the application. This page serves as a comprehensive repository for all relevant resources, including project plans, meeting notes, technical documentation, and best practices, ensuring that team members have easy access to the information they need to work effectively. By providing a structured and accessible platform for sharing updates and insights, the Confluence page enhances transparency, fosters collaboration, and helps to align the team’s efforts towards our common goals.
Audience
The intended audience of this article includes IT support staff and technical personnel who are responsible for understanding, maintaining, and troubleshooting the software. It provides them with essential information and guidance on the ArcGIS, helping them ensure smooth operation, effective troubleshooting, and ongoing support for College of Environment.
Information
Software overview:
Software Name: ArcGIS
Version: ArcGIS Pro 3.2
Releasing date: April 24, 2001
Description: ArcGIS pro is a full-featured professional desktop GIS application from Esri. With ArcGIS pro, you can explore, visualize, and analyze data; create 2D maps and 3D scenes; and share your work to ArcGIS online or your ArcGIS Enterprise portal.
Software administrator:
Website:
Administration information:
Vendor contact: ESRI
Licensing:
We are currently not aware of how the license are managed. In the meantime, please read ArcGIS Pro licensing—ArcGIS Pro | Documentation for the general information.
Software management
ESRI Software, Data, and Related Materials, are licensed only for noncommercial, academic purposes by faculty and students. “Commercial Use” is defined as use of the Software, Data, or Related Materials for profit, income, or revenue generating purposes that compete with private industry including, but not limited to, consulting by faculty and staff and bidding on requests for proposals.
Installation:
Open the Start menu and search for Software Center.
Launch Software Center.
Search for the ArcGIS application.
Click on the application, then click Install.
Current version:
ArcGIS Pro 3.2
Supported operating systems:
Window 10 or higher
Does not support Mac devices
License Management (Deprovisioning):
This software is funded by ATUS, College of the Environment, and the Geology Department.
Common Questions
Question 1: How do I install ArcGIS Pro on my computer?
Answer: To install ArcGIS Pro, open the Software Center through the Start menu, search for ArcGIS Pro, and click install. Make sure your computer meets the minimum system requirements and that you have an active license.
Question 2: What should I do if ArcGIS Pro is not responding or crashes frequently?
Answer: If ArcGIS Pro is not responding or crashes frequently, try the following steps:
Ensure your computer meets the system requirements for ArcGIS Pro.
Check for and install any available updates for ArcGIS Pro.
Restart your computer.
If the issue persists, contact the CENV IT support team at cenvadminitsupport@wwu.edu for further assistance.
Question 3: How can I get help with using specific features in ArcGIS Pro?
Answer: For help with specific features in ArcGIS Pro, you can refer to the official ArcGIS Pro help—ArcGIS Pro | Documentation.
Question 4: Can I use ArcGIS Pro for commercial purposes?
Answer: No, ArcGIS Pro is licensed only for noncommercial, academic purposes by faculty and students. "Commercial Use" is defined as the use of the software, data, or related materials for profit, income, or revenue-generating purposes that compete with private industry, including but not limited to consulting by faculty and staff and bidding on requests for proposals.