Help Center

Welcome to the Help Center

Portals

  1. Help Desk

    Welcome to the ATUS Help Desk Service Portal.

    Please sign-in with your WWU Universal Account by clicking the Log in link in the top right of this page.

    NOTE: Western Employees will need to use their userID@wwu.edu and not their first.last@wwu.edu address.

    If you are unable to log in, enter an email address you can access in the Raise this request on behalf of field when creating a ticket.

  2. Computer Science

    Welcome to the Computer Science Help Desk!
    We are here to help you with all Computer Science technical needs.

    If you are looking for general university IT support please submit a ticket with ATUS at https://wwuhelp.atlassian.net/servicedesk/customer/portal/1/group/-1

  3. CENV

    Welcome! You can raise a request for CENV using the options provided.

  4. EAS

    Welcome! You can raise a request for EAS using the options provided.

    NOTE: If you have a Western account, please sign in using the option in the upper right. When reporting an issue use your Western universal account address, NOT your first.last@wwu.edu address.

    Using a first.last@wwu.edu address will create duplicate tickets.

  5. WCE Tech Services

    IT support for Woodring faculty and staff. Login with your username@wwu.edu.

  6. ResTek

    Welcome! You can raise a request for ResTek from the options provided.

  7. Western Libraries Tech Support

    Welcome! You can raise a Western Libraries Tech Support request from the options provided.

Suggested forms

  • Get IT help in Help Desk

    Get assistance for general IT problems and questions.

  • New Ticket in Help Desk

    New Ticket form for IT staff use only

  • Admin Apps in Help Desk

    Staff use only template to log admin app support.

  • Service Request in CENV
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