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You can phone an individual in Teams by searching for them by name and then clicking the audio call button.

screenshot of audio call button in Microsoft TeamsImage RemovedScreenshot showing Teams audio call button.Image Added

To reach a department in Teams you must dial the 10-digit number using the dialpad.

Instructions

  1. Look up the department’s phone number using one of the following resources:

    1. Search for the department’s web page to view their phone number or preferred contact method: https://search.wwu.edu/

    2. Look up the department’s phone number in the campus directory: https://adminweb.wwu.edu/dept_directory/

  2. Click the Calls module in Teams and then click the Phone/Dialpad

    Screenshot of the dialpad in Microsoft Teams
  3. Type the 10-digit phone number for the department, starting with the area code, and click the Call button.

 

Info

Only employees who are licensed for Teams Voice will see the dialpad. Students and some staff may not have the ability to dial numbers in Teams. If you are not licensed for Teams Voice, please use your personal phone or a common area phone to dial the number.

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