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- Open the Outlook client and click the FILE menu, then ACCOUNT SETTINGS, and then Account Settings again
- Select your personal account (it's usually the only account listed) and click the CHANGE button
- Click MORE SETTINGS
- Click the Advanced tab
- Click the Add... button and enter the display name (as it appears in the Address Book) of your shared mailbox. Click the OK button
- Click OK, NEXT, and FINISH on all remaining windows. There may be a slight delay in which Outlook says it's "Not Responding" as it connects to the inbox: this is normal.
- Close the Account Settings window. You should now see your shared mailbox in your list of folders in the Outlook Folder Pane to your left
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