If you have permission to use a shared mailbox, you can access it using the Outlook client or using OWA in Web browser.
Outlook
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for Windows
- Open the Outlook client and click the FILE menu, then ACCOUNT SETTINGS, and then Account Settings again
- Select your personal account (it's usually the only account listed) and click the CHANGE button
- Click MORE SETTINGS
- Click the Advanced tab
- Click the Add... button and enter the display name (as it appears in the Address Book) of your shared mailbox. Click the OK button
- Click OK, NEXT, and FINISH on all remaining windows. There may be a slight delay in which Outlook says it's "Not Responding" as it connects to the inbox: this is normal.
- Close the Account Settings window. You should now see your shared mailbox in your list of folders in the Outlook Folder Pane to your left
Oultook
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for Mac
- Go to Tools on the menu bar and select Accounts…
- Click the ‘+’ in the lower left corner and select New Account… to add a new account.
- Add your group mailbox email address and click Continue
- Click Sign in with another account and then enter your universal cloud username (in the form of username@wwu.edu) and your password.
- Click Done
- You can change the Account description to the mailbox name. Close out of this window; the group mailbox will now be listed!
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