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Guest accounts can be created by Help Desk Tier 2 staff, ATUS Associate Director, or Exchange administrators in PowerShell Dashboard. User must require access for a legitimate university purpose, which include academic or administrative functions, as well as services provided by campus departments (e.g., OCE, Athletics, Career Services).
Departments requesting guest accounts for their customers are charged $5/account although there are discounts for larger numbers of accounts requested. To bill departments, forward the following to ATUS Admin Services Manager: # of accounts, dates of accounts, requesting department and contact information.
Some guests, particularly presenters, may need Microsoft 365 licensed accounts or Adobe Creative Cloud licenses so they can sign in to those respective applications on a university workstation. Microsoft licenses can be assigned in the PowerShell Dashboard; Adobe Creative Cloud licenses need to be assigned by the Software Services Manager in our Adobe portal.
Cost: Departments requesting guest accounts for their customers are charged $5/account although there are discounts for larger numbers of accounts requested. To bill departments, forward the following to ATUS Admin Services Manager: # of accounts, dates of accounts, requesting department and contact information. There currently is not a different cost for accounts used for longer than one day or for those that need an additional software license.
Requests should be made by using the Guest Account Jira form. Request guest accounts for WiFi and campus computers - Help Desk - Jira Service Management (atlassian.net)
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