Overview

Article Owner: CENV
Manager: Scott Gallager

Purpose

This page serves as the go-to place for information related to the management of MacOS devices within our environment.

Audience

This article is primarily intended for ITS technicians to serve as a catalog of procedures and tools for MacOS management.

MacOS Procedures and Tools

This section contains general procedures and tools that will be used in the management of MacOS devices.

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MacOS Recovery Menu

Firmware Password Removal:

If prompted for a firmware password, contact Benjamin Hoekstra (hoekstb2@wwu.edu) or James DeWine (dewinej@wwu.edu) to disable the password in the Firmware Password Utility.

https://support.apple.com/en-us/102655

Macs with Apple Silicon

Shutdown the device
Press and Hold the Power button
Select Options and click Continue

Macs with Intel CPUs

Power on the device and enter recovery mode by choosing one of the following options:

Command-R: Recovery will offer the current version of the most recently installed macOS.
Option-Command-R: Recovery offers the latest macOS compatible with the device.
Shift-Option-Command-R: Recovery offers the macOS version that came with your Mac, or the closest version still available.

Other Startup Shortcuts

The following shortcuts can be used when Powering on the device:

Option-Command-P-R: Clears NVRAM settings, which is useful for resolving unusual boot behavior.

Hold-Down Option (with Bootable USB): Use a USB installer drive by holding down the Option key at startup to choose the bootable media.

MacOS Management