If you are new to Multi-Factor Authentication (MFA), you must opt-into MFA before you can use it to secure your WWU computer account. Read the following article to learn more (including how to opt-in):
Multi-factor Authentication (MFA) for WWU Universal Accounts
The most common verification method for MFA is to have a security code sent to your mobile phone via text message (SMS), but we recommend the free Microsoft Authenticator app if you have an iPhone or Android smartphone. The Authenticator app allows you to simply tap a button that appears as a notification on your smartphone or smartwatch, so you don’t have to type in a security code. The process to approve a sign-in with the authenticator app is:
Enter your universal password in the web page or app you are signing into with your username@wwu.edu.
Tap the “Approve” button when it appears as a notification on your smartphone or smartwatch.
REMEMBER: Never approve a sign-in you request you did not expect. If you receive a request to approve a sign-in and you did not just enter your password, it might mean someone is trying to access your account with your password.
Instructions
Install the free Microsoft Authenticator app on your mobile device by searching for “Microsoft Authenticator” in the App Store (or iOS devices like iPhones and iPads) or the Google Play Store (for Android devices).
The Authenticator app will ask for your permission to access your device’s camera. It needs camera access to scan the QR code as described in Step 6 below. If you do not allow the app to access your camera, you will still be able to set up Authenticator by using the “Can’t scan image?” link, but it will require typing a long code and URL.
Go to https://mysignins.microsoft.com/security-info to add a new sign-in verification method.
Click the Add Method button.
Choose Authenticator App and click the Add button.
If you have not already installed the Authenticator app, you will be prompted to install it on your mobile device. When you have the app installed, click NEXT.
Sign into the app with your username@wwu.edu and your universal password. If prompted, allow notifications. Then add an account, and select "Work or school".
Use the Authenticator app on your mobile device to take a photo of the QR code on your computer screen. If you are not able to take a photo of the QR code from within the app, click the Can’t scan image? link beneath the QR code and follow the instructions for entering the code manually.
Click NEXT on your computer and you should receive a test approval request.
For the last step we strongly suggest adding your mobile device phone number to act as a backup if you're unable to access or use the mobile app for any reason.