IMPORTANT!

If you are a Banner user, or if you use an application (e.g., Microsoft Access) that connects to Oracle via ODBC, change your Administrative Services password first!
After you change your Universal Password using the button below, you may need to enter your new password to re-authenticate to some services over the next few days.
If you are working off-campus on a university-owned Windows computer, you will also need to sync the new password to your computer using the steps in this article: My computer accepts only my previous password

NOTE: If you encounter the error where the page seems to 'reload' and kick you back to the start, open the page below in an Incognito, InPrivate or Private browsing window and continue from there by right-clicking the button and selecting "Open link in a new Incognito/InPrivate/Private browsing window". This is a known bug in the interaction between modern browser caching and that page.

Universal Password Requirements:

Must be between 8 and 30 characters in length (we recommend 12 characters or more)
Must contain 3 out of these 4 character sets: Lowercase letters, uppercase letters, numbers, and special characters
Cannot use a previously used password
Must change your password at least every 183 days
Please ensure you open the page above in a private browsing session (Right-click or long-press and select "Open link in a new Incognito/InPrivate/Private browsing window" to avoid a known error with the way that page interacts with certain browsers.

Lookup username and W#

Set your alternate contact information

Need more help?

Contact the Help Desk: (360) 650-3333

Employees of the University Police Department and other employees (including student employees) who use workstations that accept credit card payments have different password requirements than other faculty, staff, and students at Western. View the password requirements for UPD and PCI workstations users.

Related articles

Page:

Change Your Administrative Services Password (Banner/Oracle)
Page:

Password Requirements for UPD and PCI Workstation Users
Page:

Guest accounts for visitors
Page:

Change Your Password
Page:

Set Your New Universal Account Password

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