Overview

Article Owner

• Name: Scott Gallagher

• Position: IT Manager, College of the Environment

• Contact Information: gallag6@wwu.edu

Purpose

This document outlines the use and management of Genie 2000 spectroscopy software, used by Katrina Poppe in ES 301 for gamma spectrometry analysis. It supports IT staff with essential details on licensing, installation, and vendor contacts to ensure seamless operation of the lab’s radiation detection equipment.

Audience

CENV IT staff supporting ES 301 and research involving gamma spectrometry.

Information

Software Overview

• Software Name: Genie 2000

• Version: V3.4.1

• Releasing Date: November 1, 2016

• Description: Gamma spectrometry software for data acquisition, analysis, and reporting. It is used to identify and quantify radionuclides, employing a USB key for licensing.

• Software Administrator: Katrina Poppe

• Website: Mirion Technologies

Administration Information

Vendor Contact

Steven Mell - Account Manager, Mirion Technologies, Inc.
800 Research Parkway, Meriden, CT 06450
Email: smell@mirion.com
Mobile: +1 815-922-2469
Website: mirion.com

Primary WWU Contacts

• Katrina Poppe
  Research Associate and Software Administrator, Western Washington University
  Email: poppek@wwu.edu
  Phone: (360) 303-7806

• John Rybczyk
  Research Associate, Western Washington University
  Email: rybczyj2@wwu.edu

Licensing

• The software is licensed via a USB key, which is managed by Katrina Poppe. The software can only be used on the computer with the USB drive connected.

• License Management (Deprovisioning): The USB key must be returned when no longer in use.

Installation

• Current Version: V3.4.1 (November 1, 2016)

• Supported Operating Systems: Windows 7 and newer

• Patching: Updates are managed through Mirion Technologies and require the USB key for validation.

• License Management: The USB key is required for software activation.

Troubleshooting

What if the USB key is lost or damaged?

Contact the vendor representative, Steven Mell, for a replacement.

Can the software be installed on multiple computers?

Yes, but it can only be used on the computer where the USB key is connected.

What should I do if the software doesn’t recognize the USB key?

Try unplugging and reinserting the key. If that doesn’t work:

• Restart the VDM Service Manager.

• Check for USB driver updates.

• Contact IT support if the issue persists.

What happens if the device loses its license?

1. Right-click the VDM Service Manager icon (green “C”) in the system tray.

2. Select About VDM — it should display “Standard”.

3. If it doesn’t say “Standard,” right-click the icon again and select Restart VDM.

4. If it does say “Standard,” continue with the steps below to reconnect detectors.

How do I reload the detectors after the license is restored?

• Open the MCA Input Definition Editor from the Start Menu (under Genie 2000).

• In the MID Editor, go to Database > View to check if detectors are loaded.

• If no detectors appear:

  • Go to Database > Load To.

  • Select each detector and click OK.

  • The detectors should now be active and ready to use.