Electronic Fax Services (RightFax)

Owned by Chris Miller, created
Apr 23, 2021
1 min read

ITS provides electronic fax services to departments and individuals through an application called OpenText RightFax. RightFax allows you to send and receive faxes via email or by logging into a secure website to upload files for faxing, and to download and print faxes you receive. RightFax is compliant with Western’s obligations under FERPA and HIPAA.

Instructions

To request RightFax service, please submit a Help Desk ticket or the “New eFax Request” form, with the following information:

  1. Your department.

  2. A description of your faxing needs.

  3. Your existing Fax phone number(s) (if you have any).

  4. A budget code for billing.

 

Departments are billed a one-time setup fee and a monthly service fee for the use of RightFax, per the Departmental Fee Schedule. Please obtain the approval of your department budget authority before requesting this service.