Accounts & Access

Owned by Sean Stockburger (Unlicensed)
Last updated: Jul 20, 2018
1 min read



Articles related to Accounts & Access

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    Accounts & Access (Help Desk) —

    Articles related to Accounts & Access
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    Alumni and former employee access to resources (Help Desk) —

    For alumni and former employees who need access to transcripts and other Western data.

    Alumni and former employees who need to access unofficial transcripts or tax forms will need to contact the Help Desk at 360-650-3333 for assistance.

    In order to confirm your identity, the Help Desk staff will need to ask you questions that involve personally identifiable information. This information should never be communicated via email, so it is important to contact the Help Desk by telephone.
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    Registering your alternate phone number or email for password recovery (Help Desk) —

    Your WWU Microsoft Office 365 account allows you to recover or change your universal password without contacting the ATUS Help Desk for assistance, but for this to work you need to have an authentication point of contact registered. This can be an external non-WWU email address, or a personal mobile phone number capable of receiving calls or text messages. This information will be stored securely in your WWU Office 365 account. Microsoft will not share this information or use it for any purpose other than for receiving a verification code that will allow you to unlock your account or change a forgotten password.
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    Don't Lose Access to Your Account: Set Your Alternate Contact Information (Help Desk) —

    To make sure you don’t lose access to your account, you can set up alternate contact information. Microsoft can then send a code to your alternate contact phone (e.g., mobile) or email address so you can unlock your account if you ever forget your password.  

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    Lookup username and W#
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    Forgot Your Universal Account Password? (Help Desk) —

    Click the button below to reset your Western Universal Account password.

    Universal Password Requirements: 

    • Must be between 8 and 30 characters in length (we recommend 12 characters or more)
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    Set Your New Universal Account Password (Help Desk) —

    If you are looking for the page where you "activate" your computer account, you are in the right place! As of July, 2019, the account activation process is no longer necessary. Now new students and employees need to simply set their initial password.

    Click the button below to set your Western Universal Account Password. 
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    Service Accounts (Help Desk) —

    What Is a Service Account?

    A service account is a special user account that is created explicitly to provide a security context for services. The security context determines the service's ability to access local and network resources. That security context should have the least amount of privileges needed to do its tasks. Service accounts run automated business processes and are typically found stored in system services, scheduled tasks, COM objects, web servers, SharePoint, databases, scripts and applications. They can be created automatically when installing a program or package, or you may create one locally or request one from ITS.

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    Change Your Password (Help Desk) —

    IMPORTANT!

    • If you are a Banner user, or if you use an application (e.g., Microsoft Access) that connects to Oracle via ODBC, change your Administrative Services password first!
    • After you change your Universal Password using the button below, you may need to enter your new password to re-authenticate to some services over the next few days.
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    Guest accounts for visitors (Help Desk) —

    Visitors can use our public Wi-Fi without an account

    Anyone can connect a personal mobile device to WWUwireless-Guest by simply reading and agreeing to the terms of service. If a visitor also needs to be able to sign into university-owned computers in the labs, classrooms, or offices they will need a guest account.
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    Password Requirements for UPD and PCI Workstation Users (Help Desk) —

    IMPORTANT!

    If you are a Banner user, or if you use an application (e.g., Microsoft Access) that connects to Oracle via ODBC, change your Administrative Services password first!

    Employees of the University Police Department and other employees (including student employees) who use workstations that accept credit card payments have different password requirements than other faculty, staff, and students at Western.