Don't Lose Access to Your Account: Set Your Alternate Contact Information

To make sure you don’t lose access to your account, you can set up alternate contact information. Microsoft can then send a code to your alternate contact phone (e.g., mobile) or email address so you can unlock your account if you ever forget your password.  

Link to set alternate contact info


Set your alternate contact information screenshot

sample screenshot

Lookup username and W#

Need more help?

Contact the Help Desk: (360) 650-3333