Accessing and Adding a Shared Mailbox in Outlook for Windows

Owned by Charlie Walentiny (Deactivated), created
Dec 09, 2021
2 min read

Below are the instructions for adding a Shared Mailbox to your Outlook for Windows client.

 Instructions

  1. Open Outlook as normal and click the File button in the upper left, then select the ‘Add Account’ button:

    1. Click file, then select the Info tab and press +Add Account

       

  2. From here, type the address of the inbox you’d like to add and click Connect

    1.  

  3. When prompted on the next screen, erase the name of the shared mailbox and instead enter your own username@wwu.edu and your own password and click Next:

  4. Approve any Multi-Factor Authentication prompts on your device, then click Done and Restart Outlook.

  5. Your mailbox will appear in the left-hand side, below your own mailbox. This can also be moved above or below, based on your workflow’s needs.

These instructions also work for accessing any account you’re a delegate of - other users, room resources, calendars and the like.